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Healthcare facilities rely heavily on their nurse call system to deliver the best patient care possible. CenTrak’s Real-Time Location System (RTLS) integrates with Ascom Telligence to add additional features that further enhance the communications platform.
Response times and hospital efficiency play a critical role in how well caregivers can meet their patients' needs. However, indirect care, the time spent doing paperwork, manual data entry, or searching for support staff, can create bottlenecks in the clinical workflow. To enhance patient care, workflows must be streamlined, and the communication between nurses, doctors, and staff improved.
Adding accurate location information to the nurse call system provides enhanced communication capabilities for staff, faster response times for patients, and a more hands-free approach to patient care. CenTrak’s Second Generation Infrared (Gen2IR™) delivers certainty-based location data and rapid location updates. These systems work simultaneously to create substantial gains in workflow efficiency.
When a patient calls for assistance, the corridor light over the patient’s door illuminates, and a nurse is notified that a call has been placed via staff follow tones at the nearest Telligence station. When a caregiver enters the patient room, the RTLS-enabled staff badge automatically cancels the call and time-records their arrival. Their presence is documented, and the nurse call corridor light illuminates a specific colour based on their role, showcasing to other staff members that a caregiver is present. Upon staff exit from the patient room, the corridor light will automatically turn off, and the system will document the amount of time staff spent with the patient.
RTLS technology also helps facilitate staff rounding by documenting how long it has been since a clinical staff member has entered the room. This data enables Telligence to send proactive reminders to nurses when rounding is due or overdue on a particular room – greatly increasing patient satisfaction and reducing calls. With precise location data provided by CenTrak, the amount of time spent in the patient’s room is recorded to help establish better workflow processes, understand patient call response times, and provide documentation to protect the hospital in the case of liability.
The supported geographical markets indicated are based on the information available at the time of publication. Please contact CenTrak for specific avilability in your country or reach out to your local Ascom contact for up-to-date information.
CenTrak improves healthcare operational efficiency and patient care quality via the industry’s most robust and scalable Enterprise Location Services™ offering. CenTrak’s technology supports high velocity updates and sub-room level accuracy across the entire healthcare enterprise. CenTrak’s Real-Time Location System (RTLS) has earned KLAS’ highest overall performance ranking. A Deloitte Technology Fast 500 fastest-growing company for three consecutive years, CenTrak helps world-class healthcare facilities increase productivity, streamline workflows, drive higher patient and staff satisfaction and reduce costs. For more information, visit CenTrak.com.
The CenTrak system can collect additional data. Other applications are required to generate reports for analysis.
