Mindray monitoring and Ascom alarm management make a powerful combination, helping to reduce the risk of alarm fatigue and contributing to improve patient safety.
The Challenge
Alarm fatigue is a growing concern in healthcare. Put, alarm fatigue refers to sensory overload experienced by clinicians due to exposure to an excessive volume of non-clinically significant alarm notifications. The phenomenon can lead to clinicians ignoring alerts or deactivating or silencing clinical alert equipment/devices in severe cases.
The Solution
The Ascom alert management system can filter, combine, and prioritise alerts from Mindray’s monitoring system based on predefined policies and send them to the designated care providers. This turns the threshold-based alarm notifications into actionable alerts based on the clinical understanding of whether an alert or combination of alerts requires immediate staff actions.
Despite the greatly improved accuracy of alarm notifications, the traditional way of presenting alerts via bedside equipment is not the most effective method to gain the attention of increasingly mobile clinicians. With the Ascom alert management system, however, you can assign clinicians to specific patients and send notifications of monitor alarms directly to their mobile devices. Should a designated be unable to respond appropriately, the alert is routed to pre-defined colleagues. This helps maximise staff awareness of changing patient conditions and helps ensure prompt and appropriate responses and interventions.
Care providers can also use the Ascom alert management system to view waveforms and access key data to understand an alert’s context and significance better. Using Mindray MobileViewer on their mobile devices, care providers can also check patients’ real-time monitoring parameters and live waveforms anytime while moving around their facility. This makes it easier for the care providers to handle alarm notifications as efficiently as possible.
The Mindray and Ascom solution described here is currently available in the EU/EFTA, MEA and APAC regions.
Founded in 1991, Mindray is one of the leading global providers of medical devices and solutions. Firmly committed to our mission of “sharing medical technologies with the world”, we are dedicated to innovation in the fields of Patient Monitoring & Life Support, In-Vitro Diagnostics, and Medical Imaging Systems.
Headquartered in Shenzhen, China, Mindray possesses a sound global R&D, marketing and service network with subsidiaries and branch offices in 39 countries in North and Latin America, Europe, Africa and Asia-Pacific, as well as 31 branch offices in China. To date, Mindray has nearly 7,600 employees.
Inspired by the needs of our customers, we adopt advanced technologies and transform them into accessible innovation, bringing healthcare within reach. While improving the quality of care, we also help reduce its cost, making it more accessible to a larger part of humanity. Today, Mindray’s products and services can be found in healthcare facilities in over 190 countries and regions. In China, Mindray’s products and solutions can be found in nearly 110,000 medical institutions and 99% of Class A tertiary hospitals.
Liz Kowalczyk, "Patient alarms often unheard, unheeded" Boston Globe, Feb 2011.
Patient Safety Advisory Group, "Medical device alarm safety in hospitals" Sentinel Event Alert. 2013 Apr 8;(50):1-3.