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Alterswohnen STS AG, a subsidiary of Spital STS AG, operates 135 inpatient beds and 58 assisted-living beds across Steffisburg, Thun, Zweisimmen, and Saanen in Switzerland.
The initiative, driven by Alterswohnen STS AG in collaboration with Lean Hospital Consulting of Swisscom, aimed to enhance resident and employee safety. The first implementation occurred in 2017 at the Bergsonne home in Zweisimmen, which features a nursing department, senior residences, serviced apartments, and a dementia ward. The project then expanded to Spital STS AG, the Burgstrasse home in Thun, and the Glockenthal home in Steffisburg.
The new system needed to prioritize resident and employee safety, integrate with additional systems like fire alarms, and combine telephony with nurse call systems.
The developed solution includes:
- A wireless nurse call system with room buttons and alarm wristbands for residents
- The Ascom Myco smartphone, designed for nursing care
- A Swisscom Corporate Mobile Network (CMN) providing a flexible setup without complex infrastructure needs
Resident safety is further ensured by backup wired station terminals, which activate if the wireless network fails. An uninterruptible power supply (UPS) maintains power during outages, ensuring alarms remain functional and visible on wired terminals, thus ensuring no alarms are lost.