Global Operational Excellence Specialist

Main Purpose

  The Global Operational Excellence Specialist is responsible for delivering operational    excellence by driving efficiency, productivity, and continuous improvement.

Responsibilities & Key Tasks

Process Optimization – Identifying process inefficiencies, standardizing best practices, and improving workflows to drive continuous improvement initiatives.

Continuous Improvement – Champion a culture of continuous improvement to achieve efficiency in both processes and systems.

Change Management – Leading transformation initiatives and ensuring adoption across global teams.

Performance Metrics & KPIs – Monitoring and analyzing key performance indicators to drive strategic decisions and measure success of transformation initiatives.

Cross-functional Collaboration – Working with all organization streams and regions to align goals.

Technology Integration – Leveraging available technology toolsets to streamline operations.

Compliance Management – Ensuring global operations meet ISO regulatory standards.

Training & Leadership – Coaching teams on best practices in operational excellence.

Knowledge & Experience

Understanding of industry Information Security Management Systems (ISMS) and Quality Management System (QMS) standards such as ISO 27000:1 and 9000:1.

Minimum of ITIL Foundation Certification or equivalent.

    Proven track record in operational excellence, process improvement, or global        operations.