4 Ways Customer Care Supports You

You trust your Ascom solution to work. We offer four service and support plans to protect your investment and get the most out of your solution. Our plans will help you stay up and running, and even ensure you’ll be the first to get access to new feature capabilities and improvements. We offer predictable costs and guaranteed service levels delivered from our Customer Care experts so you can focus on what matter most – your business, from healthcare to the enterprise.

Unmatched Expertise in Customer Care
100+ partner network
for quick onsite support
2,600 certified technicians
provide support and complimentary solutions
< 3 minutes
average response time
Certified
in ITIL, Cisco CWNA, Cisco CCNA, CompTIA, Android, Microsoft and more

Speak to an Ascom expert

Get in touch
Tech support Dean was extremely patient and courteous. Dean took the time to explain what he was doing and never got frustrated with my lack of knowledge. Thank you!
– Mark H.
  • Downloads
Ascom RemoteWatchâ„¢ Brochure
Ascom RemoteWatchâ„¢ Brochure
Download
Unite Platform 
Software Maintenance 
Agreements
Unite Platform
Software Maintenance
Agreements
Download
Mobile Devices
Product Protection
and Technical Support Plan
Mobile Devices
Product Protection
and Technical Support Plan
Download
Telligence and teleCARE
Software Maintenance 
Agreement
Telligence and teleCARE
Software Maintenance
Agreement
Download

Let's talk

By submitting the form you give consent to store your personal data.